Question 1

How soon do I have to book hotel decor?

Accepted Answer

We encourage clients to book as soon as they know they want our services. However, a booking request should be placed no later than 1 week of the requested date. Depending on inventory it is at the discretion of Love For Decor to accept a booking request later than 1 week in advance, a RUSH fee will be applied.

Question 2

Where are your services provided?

Accepted Answer

Love for Decor is located in NYC and currently serves Brooklyn, Queens and Manhattan ONLY in the NYC area. There is a travel fee associated with locations outside of NYC.

Long Island * - $50 + 
New Jersey * - $85+ 
Atlantic City * - $125+

* Services are limited based on distance, please reach out for more information.

Question 3

Is the hotel room included in the fee?

Accepted Answer

No. The fee includes our service fee and the items that are listed in the package of your choice. Love for Decor is not responsible for booking any rooms, you will need to book your own room.

Question 4

Do you require a deposit to book?

Accepted Answer

We require a 50%  non-refundable deposit to book and that fee will go towards your package. The balance is due 1 week prior to your setup.  If you are booking a monthly special the amount will be listed online how much is due to secure your date.

Question 5

What is your refund and cancellation policy?

Accepted Answer

We are aware that life does happen,  however, under no circumstances do we provide refunds to our clients. Therefore, we are please to offer a transferrable credit in the event the client needs to cancel. Cancellations must not be less than a week, all cancellations done in less than a week will incur a cancellation fee +remaining balance (if applicable) to receive credit. The transferrable credit needs to be applied on a date that works for client and Love For Decor. All credits are valid for 3 months, clients will receive an email with the date that credit will expire.

Question 6

What forms of payment do you accept?

Accepted Answer

We accept Zelle, Cash App, Venmo and PayPal (extra fee). Our preferred method of payment is currently Zelle.

Question 7

Can I be in the room while you decorate?

Accepted Answer

On the day of the occasion, we request all clients to leave a room key for us and that no one is in the room.

Question 8

Do you come back to get the items and clean up?

Accepted Answer

All items we decorate with are yours to keep, I will bring a to- go kit with me that includes a large plastic bag and anti-bacterial wipes. The choice is yours! You can keep all your decorations  and bring them home with you or throw them away. We do not come back to retrieve any items or provide clean up.

Question 9

How will you gain access to my room?

Accepted Answer

Under no circumstance, can we check in for the client. We can NOT check in for you. To gain access to your room the following options below are best:

We prefer that our clients add us to the reservation and leave a room key.  An alternative options, is that we can meet at your setup time and retrieve the room key in the lobby.

* If client is an AirBNB or at home, we will discuss alternative options.

FREQUENTLY ASKED
QUESTIONS

How soon do I have to book hotel decor?

Where are your services provided?

Is the hotel room included in the fee?

Do you require a deposit to book?

What is your refund and cancellation policy?

What forms of payment do you accept?

Can I be in the room while you decorate?

Do you come back to get the items and clean up?

How will you gain access to my room?

ADDRESS

PHONE

CONNECT

FREQUENTLY ASKED QUESTIONS

How soon do I have to book hotel decor?

Where are your services provided?

Is the hotel room included in the fee?

Do you require a deposit to book?

What is your refund and cancellation policy?

What forms of payment do you accept?

Can I be in the room while you decorate?

Do you come back to get the items and clean up?

How will you gain access to my room?

ADDRESS

PHONE

CONNECT

FREQUENTLY ASKED
QUESTIONS